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This is who we are…

Carnation Home Cleaning

Professional. Purposeful. Proud.

“This is what it looks like to live out Carnation’s purpose of delivering consistent, eco-conscious cleaning that brings peace of mind to our clients.”

1. We provide premium home cleaning for those who demand consistency, quality, and have an appreciation for the details.
   A team member double-checking their work before leaving each room, ensuring no spots are missed, corners are clean, and everything is perfectly in its place. They proactively notice and address the small things — like straightening a rug or carefully aligning couch pillows — because they understand those details matter to the homeowner.
2. We are much more than just the cleaners or maids — we are Professional House Cleaning Technicians, committed to excellence in every home we enter.
   A technician arrives on time in uniform, equipped with proper tools and supplies, and carries themselves with confidence and pride. They treat each home with care and act as a trusted professional, communicating clearly and respectfully with clients and teammates alike.
3. We believe that to be the best, we must lift those around us, supporting and strengthening one another every day.
   A teammate noticing another struggling with a task and stepping in to assist without being asked. They offer encouragement, share tips, and celebrate each other’s wins — whether it’s mastering a new technique or getting compliments from a client.
4. We work hard and play hard, always with respect, integrity, and a positive spirit.
   A team member giving their all on a tough job but still finding moments to laugh and connect with their team. They avoid gossip and negativity, choosing to focus on solutions and maintaining a cheerful, can-do-it attitude throughout the day.
5. We dig in and don’t mind getting dirty — because we’re creating a cleaner, healthier, safer home environment for families, pets, and communities.
   Someone willingly tackling the messiest, least glamorous tasks (like scrubbing baseboards or tackling grime behind appliances) without complaint because they understand the bigger purpose of their work. They take pride in seeing a tough job transformed.
6. We face tough conversations with honesty and ethics, choosing transparency over avoidance.
   If a mistake happens — like an item accidentally damaged — the team member reports it immediately and honestly to their supervisor and the client, offering a sincere apology and a solution. They handle feedback gracefully and address issues directly and respectfully with coworkers.
7. We believe that real strength lies in consistency, showing up fully no matter what’s happening outside of work, with a no-excuses, no-drama attitude.
   A technician consistently arrives ready to work, focused, and prepared, even on tough personal days. They leave personal problems at the door and maintain professionalism, giving homeowners the premium service they expect every time.
8. We strive to improve constantly — through training, learning, and growth. We stay open to new techniques and evolving standards, keeping pace with the best in the industry.
   A team member attending optional training sessions, asking questions, and staying curious about new products and methods. They welcome feedback as an opportunity to grow, not as criticism, and actively look for ways to improve their technique.
9. We hold ourselves accountable to a premium quality experience every single day, for our homeowners, our team, and ourselves.
   An individual performing final walk-throughs, holding themselves to the highest standard, and asking, “Would I be proud to have this home represent my work?” They take responsibility for their mistakes, correct them, and seek to learn from the experience.
10. We understand Clean doesn’t smell. Our goal is not just a home that looks and smells clean — but one that truly is clean, safe for people, pets, and the planet.
    A technician carefully selects safe, effective products, avoiding heavy fragrances or harsh chemicals unless specifically requested by a client. They educate clients when appropriate about what makes a home truly clean and follow protocols to ensure a genuinely healthy environment. A go-to for people who care about healthy homes and the environment.

We are Carnation Home Cleaning — where professionalism meets passion and details make the difference