No need to sign a contract. We want you to keep us because you love us!
Not at all!
Yes they do need to tidy up before our cleaners arrive.
We love pets! If your pet is comfortable with us, he or she is free to roam. If a pet exhibits aggressive behavior while we are present working, we may ask you to contain him or her during our visit. We do not clean up pet urine or feces.
Yes, we are bonded and insured since 1991.
General Liability: Protects homeowners from accidental damage, breakage and theft of goods or confidential information
Bond: Protects and ensures homeowners that company follows legal and ethical practices
If you will not be home to let us in, we ask that you provide us with a door entry code or lock box key and, if necessary, an alarm code.
We provide all our cleaning technicians with Workers Compensation Insurance Workers Compensation Insurance: Protects the homeowner from liability of covering a personal injury of someone hurt in their home.
Carnation Home Cleaning provides all the equipment and supplies needed to clean your home. We do pride ourselves in using the best professional, non-smelling and non-toxic products as well as professional equipment - safer choices for you, your family, your pets, our technicians and the environment. After all "CLEAN DOESN'T SMELL"
We do try our best to accommodate specific technician requests.
Carnation provides a canister vacuum to remove loose soils before any wet cleaning is done. To prevent cross contamination, we are happy to use your vacuum for the carpeted areas.
Due at time of service, we accept Visa, Master Card, AMEX, Discover, Venmo and Zelle.
Tipping the cleaning technicians is not a required act, but they sure do appreciate it. Either way, tip or no tip, you will get the same professional customer service and quality clean from your technicians.
